Welcome to Licence Assurance

Royal Mail's Address Management Unit (AMU) is committed to ensuring PAF® licensing compliance, and as part of that commitment, we carry out physical audits and online Assurance Assessments.

You will only be able to access the online Assurance Response process if you have been sent an invitation email requesting you to complete your response.

If you are visting this page to return to your Assurance Response please login using the Login Now button below.

To return to your Assurance Response or access your information please click on the Login Now button.

The Assurance Response Journey

Step 1: Selection and Invitation


The AMU will select and email your organisation requesting completion of the Assurance Response.

Step 2: Complete Assurance Response


Your organisation will access the online Assurance Response process, complete and submit to the AMU.

Step 3: Review and Outcomes


The AMU will review your response and take any action as required.


We've produced a range of information to guide you through the new licensing arrangements. View the Resources now

View resources


Here you will find a list of licence definitions. You can access the Glossary wherever you see this icon. View the Glossary now

View the glossary now