Meeting your Licence Fee return obligations

General Insurance Ltd takes a PAF based Solution in their CRM System deployed to 10 Users. They renew their annual PAF Licences each year in September. In November they expand their use and add two more Users. How should they report the two extra Users?

Whist this scenario only gives the example of the PAF dataset being utilised, the same licensing guidelines apply for both the Multiple Residence and Not Yet Built datasets. Additonal licence fees would apply.

Is General Insurance Ltd already licensed as an End User?